
IT Business Analysis
At LBS, we specialize in providing comprehensive Software Business Analysis services that empower organizations to achieve their goals. Our expertise lies in identifying business needs, defining clear requirements, and bridging the gap between stakeholders and development teams to deliver solutions that drive measurable results.
Our core services include requirements gathering, process analysis, and stakeholder management. We work closely with clients to define project objectives, optimize workflows, and create detailed documentation, including Business Requirement Documents (BRD) and Functional Requirement Specifications (FRS). Our focus on collaboration ensures that all stakeholders are aligned, fostering seamless project execution. We also excel in solution design, validation, and market analysis.
From user acceptance testing to identifying opportunities for market growth, we ensure that your software solutions meet both business objectives and end-user needs. By leveraging industry best practices and tools like JIRA, Confluence, and Tableau, we provide actionable insights and streamlined processes that deliver value at every stage of the project lifecycle.

Specialized Systems Support
LBS provides exceptional helpdesk staffing solutions tailored to meet the needs of businesses across industries. Our helpdesk professionals are equipped with the technical expertise, customer service skills, and adaptability to ensure seamless support for your organization. Whether you require first-level support for troubleshooting or advanced technical assistance, our team is prepared to address issues promptly and effectively, minimizing downtime and enhancing end-user satisfaction.
We pride ourselves on delivering staffing solutions that align with your organizational goals and operational demands. By leveraging a rigorous recruitment process, we ensure that our helpdesk staff possess the technical certifications, communication skills, and problem-solving abilities needed to excel in their roles. Our flexible staffing options—ranging from on-site to remote teams—provide businesses with scalable solutions that adapt to their changing needs. Trust us to deliver a reliable, responsive, and efficient helpdesk workforce dedicated to supporting your success.

Software Testing Support
Organizational Communication Support
Keeping your internal and external stakeholders aligned and informed is critical for their operational processes, business culture, reputation and success. LBS can handle your communication drafts, tracking, planning and scheduling.
End User Training Support
End-user support can take many forms, including technical support for troubleshooting issues, guided training on how to use specific features, and providing helpful resources so users can get the most out of their digital customer experience. LBS provides End-user with formal on-the-job training for computer software applications
